Last updated: 22/09/2023

Welcome to Japan Junket ("we," "our," or "us"). At Japan Junket, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our travel consultation and personal travel planning services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand how we handle your personal information.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

a. Personal Information: We may collect personal information such as your name, email address, phone number, and other information you provide when you contact us or request our services.

b. Payment Information: When you make a payment for our services, we may collect payment-related information, including credit card details and billing information. However, we do not store this information. Payments are securely processed by third-party payment processors.

c. Usage Information: We may collect information about how you use our website, including your IP address, browser type, device information, and pages you visit. This information helps us improve our website and services.

2. How We Use Your Information

We use your information for the following purposes:

a. Providing Services: We use your personal information to provide travel consultation and personal travel planning services, respond to your inquiries, and fulfill your requests.

b. Communications: We may use your contact information to communicate with you regarding our services, updates, promotions, and other relevant information. You can opt out of receiving these communications at any time.

c. Payment Processing: We use payment information to process payments for our services. Your payment details are securely handled by third-party payment processors, and we do not store this information.

d. Analytics: We may use usage information to analyze website performance, improve user experience, and make data-driven decisions to enhance our services.

3. Information Sharing

We may share your personal information with third parties only in the following circumstances:

a. Service Providers: We may engage third-party service providers to assist us in delivering our services. These service providers may have access to your personal information but are only authorized to use it for the purpose of providing services to us.

b. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or storage system is completely secure, and we cannot guarantee the security of your information.

5. Your Rights Under Australian Privacy Laws

As an Australian resident, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These rights include:

• The right to access and correct your personal information held by us.

• The right to request the deletion of your personal information, subject to legal requirements.

• The right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights or have questions about your privacy rights, please contact us at info@japanjunket.com

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the revised "Last updated" date.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at Japan Junket.

Thank you for trusting Japan Junket with your travel consultation and personal travel planning needs.